Sale

Angel Playdress

$93.00 USD

The Angel Playdress is a Tulle and Batiste favourite. The back and shoulder detailing of this blouse is so intricate with a slightly romantic vintage feel. This dress is soft, floaty and feminine. This stunning piece is constructed from an incredibly detailed embroidered viscose with cotton lace flowers on the shoulders and cotton tulle flowers on the hem and bodice. The bodice is soft and incredibly. The tie at the back with our signature wind chimes tassels is great as it shapes the dress and slims the waistline.

Our model is 175 cm tall and  wears a size S

Bust | XS: 93 cm | S: 98 cm | M: 103 cm | L: 108cm
Waistband | XS: 81 cm | S: 86 cm | M: 91 cm | L: 96 cm
Length | XS: 80 cm | S: 81.5 cm | M: 83 cm | L: 84.5 cm
Hips | XS: 101 cm | S: 106 cm | M: 111 cm | L: 116 cm

100% Viscose with Cotton Lace and Cotton Tulle

• Designed to be worn with love and care
• Cold hand wash
• Do not bleach
• Do not wring
• Iron low heat
• Lay flat to dry
• Dry in shade
• Dry cleanable

We offer FREE WORLDWIDE shipping on all orders using DHL services.

1. International DHL shipping

  • Free worldwide shipping
  • Delivery between 2-5 business days
  • All orders are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays. You will receive an email from Tulle and Batiste to let you know that your order has shipped with your tracking number
  • This service is fully trackable
  • Once an order has been shipped and tracking details emailed to you, Tulle and Batiste is no longer responsible for goods shipped. Please check with DHL if you have any delivery issues
  • DHL shipping may incur higher customs / duty taxes depending on your country. For information on Custom / Duty tax, speak to your local customs office
  • Signature required on delivery. If you are not at home to receive, DHL will contact you to arrange another delivery time. You will need identification to collect
  • DHL requires a phone number for delivery and cannot deliver to a PO Box

 

2. Domestic JNE shipping (within Indonesia)

  • Free national shipping
  • Delivery between 1-3 business days
  • All orders are dispatched the next business day. Please note, during sale periods or within 3 days of a new collection launch there may be some delays. You will receive an email from Tulle and Batiste letting you know that your order has shipped along with your tracking number
  • This service is fully trackable
  • Once an order has been shipped and tracking details emailed to you, Tulle and Batiste is no longer responsible for goods shipped. Please check with JNE if you have any delivery issues
  • Signature required on delivery. If you are not at home to receive, JNE will contact you to arrange another delivery time. You will need identification to collect

 

3. Packaging and labelling of goods

All goods sent out by Tulle and Batiste will be sent out in the most suitable packaging for the item/items purchased to ensure protection of the item. Care labels will appear on all garments and should be followed strictly.


4. Responsibility

Items are inspected by Tulle and Batiste before dispatch. Once an item has been sent, Tulle and Batiste will no longer be responsible for goods shipped. If you require insurance please send us an email upon purchasing.

Please make sure your shipping address details are up to date when ordering. Please check with your DHL (international shipping) or JNE (domestic Indonesia) office if you experience problems during shipping. We do not refund for items lost in the mail. If you are experiencing problems please follow up with your DHL (international shipping) or JNE (domestic Indonesia) office who will be able to lodge an enquiry. We will do our best to assist you. 


5. Time of processing an order

We are very proud of how quickly we process the orders. If items are in stock your order will shipped the next business day. However, to get orders out this quickly it means we are not able to make any amendments, including changing the billing / shipping address, item style / size, remove / add items to your order or cancel your order.


6. Countries we ship to

We ship worldwide. If your country is not listed at the checkout, please email us and we will consider adding your country to the list.


7. Delivery

The delivery times provided by us are estimates only. We will not be held accountable for late deliveries or loss or damage relating to late deliveries. In the event that multiple items are ordered, part deliveries may be made where stock is not available. All reasonable attempts to notify you will be made using the details you provided. Please ensure you enter the correct delivery address. We cannot be held responsible for incorrectly entered delivery addresses.


8. Signature required

For tracking purposes a signature is required on delivery for domestic and international shipping. If no one is home during business hours your package may end up at your local post office. If delivery is attempted but you are not home you will receive an ‘attempted delivery slip’ in your letterbox and an ‘attempted delivery email’ giving you instructions on where to go and collect your package. To avoid a failed delivery attempt please use an address where someone can sign for your package during business hours, ie. a business address.


9. Shipping costs

We offer Free Worldwide Shipping for all orders. Please note, we do not ship to hotels so use a private address only.


10. Shipping limitations

Unfortunately, due to carrier limitations we are currently unable to ship to the following countries / regions:

- Pakistan
- Cuba
- Iran
- North Korea
- Sudan
- Syria
- Myanmar / Burma


11. Customs / Import taxes for international customers

All international customers are responsible for the customs rates within their own country. Tulle and Batiste will declare full United States Dollars value paid on all shipments and will include an invoice for customs should they require it. Unfortunately Tulle and Batiste cannot put a lower value on your parcel.

We want you to be completely satisfied with your online purchase. If you are unhappy for any reason, we will gladly accept a return of any full priced items within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it.


1. How do I return an item?

All online returns need to be sent to the below address, we recommend sending your Return back via a trackable method:

PT. Pratama Bumi Energi
Tulle and Batiste
Returns
Jalan Gunung Salak
Gang Durian No.7
Denpasar 80361
Bali - Indonesia
Tel +6281331913319

Please Note: All returned items must be unworn. Due to hygiene reasons we are unable to offer returns on our bralettes, bloomers and one-pieces.

If you have purchased an item at our Tulle and Batiste Boutique you must contact them for any issues including Returns. Online orders can only be returned to our online warehouse. Online orders cannot be returned or exchanged at our Tulle and Batiste Boutique.


2. How will I be refunded?

Once received and processed, your refund will be credited to your original method of payment minus original shipping charges and duties if any paid.

Please Note: Shipping and duties will not be refunded by Tulle and Batiste.


3. Can I return a sale item?

Yes, as long as the item is returned within 30 days of purchase and is returned unworn.


4. Can I exchange an item?

Of course! Please email us to indicate if you would like an exchange or a refund. Please ensure you include the details of the item you would like to exchange for, including the Style Name, Colour and Size.


5. What if my Item is faulty?

If you have received a faulty item please email us (with a photo of the fault) at [email protected] We will replace the item if the stock is available or refund you upon return. We also have a 1 Month Warranty period on all of our pieces, please note this excludes regular wear and tear.


6. What if I have received an incorrect item?

If you have received an item you did not order, please email us at [email protected] so we can resolve this for you.


7. Do I Have to Pay for Shipping My Return?

Customers will be responsible for shipping and handling charges to return any unwanted items. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via trackable method for peace of mind.


8. Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Please find below some of our most Frequently Asked Questions (FAQs). If your question isn't answered here, or if you would like to get in touch you can reach us via [email protected] or call us on +62 8 13319 13319 

1. How Much Will Shipping Cost?

We offer Free Worldwide Shipping on all our orders.

All domestic orders within Indonesia are sent with a trackable service with JNE. The delivery time is between 1-3 business days. Your signature on delivery is required.

For International Shipping we use DHL. The delivery time is between 2-5 business days. Your signature on delivery is required.

Please note for international orders you may be charged additional customs and duties. To get an estimate of what these charges may be, please contact your local import and duties office.

2. Can I Make a Change to My Order?

If the items you order are in stock it will most likely be shipped the same day or the next business day. However, to get orders out this quickly, it means we’re not able to make any amendments, including changing the Shipping address, item style/size, remove/add items to your order, combine orders or cancel your order.

3. How Long Will It Take To Receive My Order?

If the items you order are in stock, your order will most likely be shipped the same or next business day. During sale events or within 3 days of a new collection launch there may be delays on your order being shipped out.

  • Domestic Shipping: The delivery time is between 1-3 days business days within Indonesia. Please note that your signature is required on delivery. So if you are not at home during business hours your order may end up at your local post office. To avoid missing the delivery, we recommend having your order sent to an address where someone will be available during business hours. 
  • Worldwide Shipping: The delivery time is between 2-5 business days by DHL. To certain countries shipping may take longer. Please note that your signature is required on delivery. So if you are not home during business hours your order may end up at your local post office. To avoid missing the delivery, we recommend having your order sent to an address where someone will be available during business hours. 


4. Can I Ship to a PO Box or Hotel?

Unfortunately no.. International orders (shipped with DHL) will not deliver to PO boxes or hotels, they ship only to business address or private addresses.

5. Will There Be Delays?

During sale events or within 3 days of a new collection launch there may be delays on shipping, we truly appreciate your patience during these times. You can read more about our order processing and shipping HERE.

6. How Can I Track My Item?

  • JNE Domestic Shipping: You will receive a text message on your mobile phone or an email letting you know that your order has shipped along with a JNE tracking number. You will be able to track your item on the JNE website. Please note that your signature is required on delivery. So if you are not home during business hours your order may end up at your local post office. To avoid missing the delivery, we recommend having your order sent to an address where someone will be available during business hours. 
  • DHL: You will receive an email letting you know that your order has been shipped along with a DHL tracking number and a link to track your order. DHL courier service will deliver your parcel within 2-5 Business Days. Please note that your signature is required on delivery. So if you are not home during business hours your order may end up at your local post office. To avoid missing the delivery, we recommend having your order sent to an address where someone will be available during business hours. 


7. Will I Have To Pay For Customs & Duties?

Yes, all international customers are responsible for the customs rates within their own country. For further information, please contact your local customs office. Tulle and Batiste will declare the full  United States Dollar value paid on international shipments and will include an invoice for customs should they require it. 

8. What Methods of Payment Do You Accept?

We accept PAYPAL, VISA, MASTERCARD & AMEX (must be processed via PAYPAL). Please note that you can pay with your credit card using PAYPAL even if you do not have a PAYPAL balance. 

9. What Currency Is Used Online?

You are currently browsing our International Website. All prices are charged in United States Dollar.

10. Do You Offer Returns or Exchanges?

Yes, we offer 30 day returns on all items. Please ensure you send the item back unworn, unwashed, including tags. It should be returned in the original condition received for a full refund or exchange. Please read more about how to return an item HERE.

11. What If I have Received A Faulty / Incorrect Item?

Please contact us ASAP with your Order Number and we will arrange a replacement or refund for you. You can reach us on [email protected] or +62 8 13319 13319. We also have a 3 Month Warranty period on all of our pieces, please note this excludes regular wear and tear.


Tulle and Batiste

~ Tulle and Bastiste - Tulle is a lightweight and very fine netting, most commonly used for veils and gowns where Batiste is a fine cloth of cotton or linen for high-quality garments ~

Tulle and Batiste offers vintage inspired collections of women’s clothing all personally designed and curated by Miftahul Jannah.

All Tulle and Batiste garments are proudly hand made with love in Indonesia.

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